Your store answers out loud. Always.
PhoneSupport is an AI voice assistant for your online store: a plugin for WooCommerce, one line of code for any other site. It knows your products and your shipping, and it answers for you in a natural voice.
This is the real assistant, running on this page. Ask it what PhoneSupport does, how much it costs or how to install it.
- “How much does it cost?”
- “Does it work on Shopify?”
- “Can you email me a summary?”
It uses your microphone. You're talking to an AI; we keep only the transcript, for 30 days, to improve the demo.
The live demo isn't available right now. Write to [email protected] and we'll show it to you.
A colleague who knows the store as well as you do
Customers tap the call button and ask their question out loud, just like on the phone. No forms, no waiting.
Knows your store
It reads products, prices, stock, pages and shipping costs from your site, from the WooCommerce catalogue or by scanning your pages, and can refresh itself every day.
Follows your instructions
Upload a PDF with FAQs, price lists or store policies and the assistant uses it in every answer, from discount codes to gift wrapping.
Answers about orders
On WooCommerce, signed-in customers hear where their order is, with products, prices, carrier and tracking. Other visitors just type the order number and email in the widget.
Lets you replay every call
The dashboard keeps the recording, transcript and summary of each conversation, so you see what your customers are really looking for.
Shows the pages it talks about
When it mentions a product, a category or a page, the link appears in the widget, so customers can open it without hanging up.
Sends a summary by email
Customers can get a written summary of the call, with prices and links. They type their email or simply say it.
Adds products to the cart
On WooCommerce, customers can say “add two to my cart”. The assistant confirms first, asks which size or colour when needed, and the customer pays as usual.
Keeps the conversation going
Links open in a new tab, so the call never drops. If a customer changes page anyway, one tap on “Resume the conversation” picks up where they left off.
One simple plan, extra minutes when you need them
You only pay for conversation time. No setup fee, cancel any time.
Subscription
$29.90 a month
or $299 a year, 2 months free
- 100 minutes of conversation every month
- Your pick of dozens of natural voices
- Recordings, transcripts and summaries
- Automatic refresh of your site content
Secure payment with Stripe. Cancel any time from the dashboard or the plugin.
Start with 10 free minutes
Verify your email and the assistant goes live in your store straight away, no card required.
Top-ups
Extra minutes that never expire, used while your subscription is active.
| 100 minutes | $19.90 |
| 200 minutes | $29.90 |
| 1000 minutes | $129.90 |
Live in five minutes
Add it to your site
On WooCommerce, install the plugin: it updates itself. On any other site, sign in to the dashboard and paste one line of code before the closing body tag.
Verify your email
Enter the 6-digit code we email you, in the plugin or in the dashboard. Your 10 free minutes start right away.
Let it read your site
Pick a voice and scan your site: the plugin reads the WooCommerce catalogue, the dashboard reads your pages on its own. The call button is live.
Frequently asked questions
Which sites does PhoneSupport work on?
WordPress sites running WooCommerce, with the free plugin, and any other website with one line of code from the dashboard. It works in modern browsers.
How does the assistant learn about my store?
It reads products, prices, pages and shipping straight from your site, and you can upload PDFs with instructions, FAQs or price lists. If something isn't there, it says so instead of making it up.
Are calls recorded?
You decide: keep audio and transcripts for 7, 30, 90 or 365 days, or don't keep them at all. Visitors are always told that they're talking to an AI assistant and whether the call is recorded.
Does it work without WordPress?
Yes. On Shopify, Wix, Squarespace, Webflow or a custom site, sign in to the dashboard, add your site and paste one line of code: the assistant reads your site's pages on its own. Customer orders are available only with WooCommerce.
Can the assistant add products to the cart?
Yes, on WooCommerce. When the customer asks, the assistant confirms the product and quantity, asks which option to pick for products with variations (size, colour…), and adds it to their cart. The customer then reviews the cart and pays on their own. You can turn this off in the plugin settings.
What happens if the customer changes page during the call?
During the call, links open in a new tab, so the conversation keeps going. If the customer changes page in the same tab, the call ends, and for 10 minutes the button becomes “Resume the conversation”: the assistant picks up where it left off, without starting over.
How much does it cost?
After a free 10-minute trial: $29.90 a month, or $299 a year with 2 months free, with 100 minutes of conversation included every month. Top-ups start at $19.90 for 100 minutes and never expire.
What happens when the minutes run out?
The button hides itself and nobody is cut off mid-call. Buy a top-up from the dashboard or wait for the monthly renewal.
Is it GDPR compliant?
Yes. You accept the data processing agreement when you activate the service, visitors' IP addresses are stored only as hashes, and the assistant never receives customers' addresses, emails or payment details.
Try it in your store
Download the free plugin for WordPress and WooCommerce, or add one line of code to any other site from the dashboard. Once it's active you get 10 free minutes of conversation to hear how it answers your customers. Questions? Write to [email protected].